Terms & Conditions

Pricing

All of our prices are in Australian dollars (AUD) and include GST (Australian goods and services tax) as of [the updated date here]. Product prices are regularly updated when price changes are received from our suppliers.

If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

Total costs of the goods or services offered including all appropriate shipping/handling charges and taxes.

Where the total cost of the transaction cannot be ascertained in advance you must include a statement to that effect and provide a description of the method that will be used to calculate it.

Shipping

We deliver products using [shipping company] for Australia and [shipping company] for international etc…

Shipping costs are …

We ship goods Australia wide and internationally OR we ship goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 0000000 to enquire about a special order.

Orders are dispatched within X business days. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within X business days to arrange an agreeable alternative item, a backorder or a full refund.

Shipping times are estimated at between X-X business days depending on your location within Australia. For international delivery, standard delivery time frames are between X-X business days.

Refunds

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.